Neighbourlytics is committed to the highest standards of data integrity and transparency for Canadian business owners.
Our operations are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA). We ensure that all personal information collected during the course of commercial activity is handled with explicit consent, for identified purposes, and with robust safeguards in place.
We collect information necessary to facilitate revenue recovery, including names, phone numbers, and business details. When our AI systems interact with your leads (via missed-call text-back or lead qualification), data is processed in real-time to provide immediate responses.
In accordance with Canadian telecommunications regulations, any automated text-back or voice-based AI interaction is initiated only upon a lead's inbound enquiry. We do not engage in unsolicited automated outreach. All interactions are logged for quality assurance and system refinement.
Neighbourlytics utilizes enterprise-grade encryption to protect your data. We prioritize data residency within Canada whenever technically feasible to ensure your information stays within our local jurisdiction.
As the founder, Amrit Bansal serves as the Chief Privacy Officer for Neighbourlytics. You have the right to access, correct, or request the deletion of your personal data at any time by contacting us directly at amrit@neighbourlytics.ai.
Have questions about our data infrastructure?
Contact Privacy Officer